Privacy Policy

• Newsletter and membership: your email address, and, if you join or buy, the details you give our commerce provider. Payments are processed by Fourthwall (memberships and merchandise) or Stripe (the CTC TV plan) and their payment processors; we receive your email, the plan, and the status of your subscription, but we do not receive or store your full card number.
• Forms and submissions: what you enter when you submit an event, a music video, a podcast, a giveaway entry, a guestbook message, or a request to us, such as your name, stage name, email, phone number, social media handles, city, links, and the content itself.
• Creator signature records: when you sign the Creator Submission Agreement, we record your typed name, email, the agreement version and a fingerprint of its text, the date and time, your IP address, and your browser information, as proof of the agreement.
• Most Reqwested voting: your email address, which videos you vote for and when, and the IP address each vote came from. Verifying your email to vote also subscribes you to our 805 Culture Report newsletter; you can unsubscribe at any time and your votes still count. We use IP addresses and voting patterns only to stop fake and repeat voting.
• Messages: anything you send us by email or social media.

• Usage analytics: which pages and features are used, the referring page, the general device type, and the country the request came from. We use Vercel Web Analytics and our own event log for this. Our own log does not store your IP address or name.
• Server and security logs: like every website, our hosting and content-delivery providers (including Vercel and Bunny) process your IP address, browser, device, and request details to deliver pages and video, prevent abuse, and keep the Services running.
• Cookies and local storage: a signed cookie that remembers your membership or subscription access for up to 30 days, a cookie that keeps you signed in to Most Reqwested voting for up to a year, and browser local storage that remembers things like which popups you have closed. We do not use advertising cookies. These cookies are strictly necessary for features you ask for, so they do not need consent banners under laws such as the EU ePrivacy rules.
• CTC TV on Roku: our Roku channel does not ask for or collect your name, email, or account details. When it loads programming, our servers and providers receive standard request information such as IP address and device type. Roku collects its own information under the Roku privacy policy, which we do not control.

We use information to: provide, operate, and improve the Services; give members access; send newsletters and messages you signed up for (you can unsubscribe at any time using the link in any email); review, schedule, broadcast, and credit submitted content; run giveaways; understand how the Services are used; protect against fraud, abuse, and security threats; enforce our terms and agreements; and comply with law and legal process.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only:

• with service providers that run the Services for us, under their own privacy terms, including Vercel (hosting and analytics), Supabase (database), Bunny (video delivery), Fourthwall (store and memberships), Stripe (CTC TV plan payments), Beehiiv (newsletters), Notion (content management), and Roku (the TV channel platform);
• across the CTC Network (CTC-operated properties such as CTC TV, CTC Radio, CTC Magazine, Str8laced No Chase, and trap.fyi), for the purposes in this policy;
• publicly, when it is part of content you submit for publication, such as your artist name, credits, and social handles;
• when we believe it is required by law, subpoena, or court order, or needed to protect the rights, property, or safety of CTC, our users, or others;
• in connection with a merger, acquisition, financing, or sale of all or part of our business, in which case it may be transferred to the new owner under this policy; and
• with your consent or at your direction.

We keep information for as long as needed for the purposes above: newsletter data until you unsubscribe and a reasonable period after; membership data while you are a member and as required for accounting; creator submissions and signature records for as long as we have rights in the content and as long afterward as needed to establish or defend legal claims; Most Reqwested voting records for up to two years; analytics and logs for a limited period. We may keep information longer where the law requires or allows.

We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure, and we cannot guarantee the security of information. You use the Services and send us information at your own risk. If we learn of a security breach affecting your personal information, we will notify you as required by law.

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, contact connectthecoast@gmail.com and we will delete it.

If you are a California resident, the California Consumer Privacy Act, as amended, may give you the right to: know what personal information we collect, use, and disclose; get a copy of it; ask us to correct or delete it; opt out of its sale or sharing (we do not sell or share it); and limit the use of sensitive personal information (we do not use it for purposes that require this). We will not discriminate against you for exercising these rights.

Categories we collect: identifiers (such as name, email, IP address), commercial information (membership, subscription, and purchase records held by Fourthwall and Stripe), internet activity (usage analytics), general location (country), audio-visual content you submit, and inferences from usage. Sources and purposes are described above.

To make a request, email connectthecoast@gmail.com with the subject "Privacy request". We will verify your request by confirming control of the email address involved, and respond within 45 days (or tell you if we need more time, as the law allows). An authorized agent may make a request for you with your signed permission. Some requests may be limited by law, for example when we need information to complete a transaction, protect against fraud, or defend legal claims, or where deleting it would affect content already licensed to us.

California "Shine the Light": we do not share personal information with third parties for their own direct marketing.

Global Privacy Control and Do Not Track: because we do not sell or share personal information, there is nothing for these signals to opt you out of; we do not otherwise respond to Do Not Track signals.

The Services are available worldwide. This section applies to you if you are in the European Economic Area, the United Kingdom, or Switzerland, and its rights also apply wherever local law gives you similar ones (for example in Canada, Brazil, Australia, Japan, South Korea, and other countries where CTC TV is offered).

Controller: Connect the Coast, San Luis Obispo County, California, United States, is responsible for your personal information. Contact connectthecoast@gmail.com.

Legal bases. We process personal information: to perform our contract with you (giving members and subscribers access, running the Services you use, handling content you submit under its agreement); with your consent (newsletters and anything else we ask permission for; you can withdraw consent at any time without affecting earlier processing); for our legitimate interests in running, securing, measuring, and improving the Services and the CTC Network, where those interests are not overridden by yours; and to comply with legal obligations (such as tax and accounting records).

Your rights. You may ask to access, correct, delete, or receive a portable copy of your personal information; object to or ask us to restrict processing based on legitimate interests; and withdraw consent. We do not make decisions about you based solely on automated processing that have legal or similarly significant effects. To make a request, email us as described in Section 8; we will respond within one month, or tell you if we need more time as the law allows. You also have the right to complain to your local data protection authority.

International transfers. We are based in the United States, and our service providers process information in the United States and other countries. When we transfer personal information out of the EEA, UK, or Switzerland, we rely on the European Commission's Standard Contractual Clauses (and the UK and Swiss equivalents) or another lawful transfer mechanism, including those our providers offer, such as the EU-U.S. Data Privacy Framework where a provider is certified.

Age. Where local law sets a higher age for consenting to the processing of personal information (up to 16 in some EEA countries), you need a parent or guardian's permission to sign up for anything below that age.

The Services link to and rely on third parties (including Fourthwall, Stripe, Roku, YouTube, Instagram, and Beehiiv). Their privacy practices are governed by their own policies, and we are not responsible for them.

We may update this policy. The new version applies from the effective date shown at the top. If a change is material, we will give notice on the Services or by email where appropriate.

Connect the Coast, San Luis Obispo County, California. Email: connectthecoast@gmail.com.